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 11/03/2023
The pool bars were ok. Food is meh. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Our star-worthy experiences are turning heads. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Another man was killed while lying in a hammock, while a person was shot. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Dine and delight in design-forward spaces. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Yonathan is the best! The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Cannoli, tiramisu, and panna cotta. I could go on and on about how bad this experience was. Dine like a Hollywood A-lister at Star Class Bar & Grill. Let our collection add to yours. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. Amazing resort, enjoy the staff and the shows. The beach servers were the friendliest. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. The fresh coffee bar had long waits also. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Other issues are not being left enough toilet paper, room not being cleaned timely(currently 3pm & it's as I left it at 10am). Mutual Fund and ETF data provided by Refinitiv Lipper. Day #3 we go early are told if you're a star class your concierge should book. Lined up at 2:30. All Rights Reserved. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. They never did the arcade or trampoline park. Blue Diamond Hotels and Resorts Inc. All rights reserved. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. See more questions & answers about this hotel from the Tripadvisor community. Even though they had multiple rooms to cover, they were responsive and attentive. I hadnt read reviews so this was entertaining and unexpected. Overall we enjoyed our time. Barren Space Productions. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). Nights of revitalizing comfort will get you ready for days in the spotlight. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). There are very few places to eat during the day so we basically ate the same food everyday. Tripadvisor performs checks on reviews. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! This is the version of our website addressed to speakers of English in the United States. It was ok. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Enjoy traditional pub food, themed trivia nights. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. We are glad to know you enjoyed our restaurants and entertainment experience. The porters were great. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. The beach is nice, it feels like home. Wonderful experience overall. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Lined up at 2:30. It seemed to get really busy on the weekend. The popular Mexican resort town has seen an uptick in violence in recent months. Stay connected while youre away with a suite of tech-savvy services. Please review, this will take some time. We only had help from staff once. Reserved exclusively for Adult Scene gues. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. The meal was great. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. My original travel date for Planet Hollywood was May 2020. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). As for being suppressed. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Cheeco, Amilyn, Yimin, are just a few that stood out to us. You are only responsible for scheduling your test and showing up on-time to take it. Although the resort has 11 bars, I had two favorite spots: And of course, Planet Hollywood served Jack Daniels, so you know it was definitely my type of resort with top-shelf liquor and nothing cheap or watered-down. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. He was the only help. No activities take place on the adult scene side of the resort. The beach servers were the friendliest. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. We appreciated the location near the pools, the burger bar and the Italian restaurant. I wouldn't go back or recommend. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Own or manage this property? I will share your comments to the staff. 98% of travelers recommend this experience. The beach was beautiful. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. Take a look at our list of awards and recognitions. Grab a drink, sit back and enjoy the beautiful view! Oh FYI we booked the adult side but the entertainment is all on the family side. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Sometimes the waits were long. The just OK parts: Our kids did the flow rider surf simulator one day. We ordered all 3 desserts to try them all. The third room was a complete upgrade it made the stay so much better. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Room categories are not indicative of room views. CLICK HERE for the Download! I love that overall you dont need reservations for dining. The taxi driver fled the car before police arrived. This was a daily occurrence. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Hopefully things will turn around. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We liked being able to control all of the lights, fans, etc. Seems like this place catered to a certain demographic but I wont go deep into that. We stayed in a junior swim up suite with our 5 and 3 year old kids. Legal Statement. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Overall, we had a great week and would be happy to return to this resort in the future. Stay like a superstar in our most fabulous suite. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Such as omelettes, eggs your way, fresh tacos, grilled seafood. We tipped and even with tipping the service was just ok. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. We are looking forward to your next visit in the near future. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). 95% of travelers recommend this experience. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. $38.00. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! The others were hit and miss. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? from one central panel. Bottom line is save your $$ and just tip well to the other employees. In April, 14 murders were reported in 36 hours. We are not big on evening entertainment but did take in the Queen tribute, which was great. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Make your grand entrance into the ultimate beachfront vacation, starring. The beach was beautiful. It's been very disappointing!! We are pleased to know that you enjoyed our facilities and activities. As soon as you walk in the door, you feel like someone special. The good: We arrived to applause as we entered. Service was good but not great. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Our chef was entertaining and great. Didn't get any contact from her for 24 hours. Both were stocked daily with water, assorted soda, beer and snacks. PH Splash Park. Indulge in the incredible flavors and techniques of Japanese cuisine. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. We hope that we will receive you again soon. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We found the food and drink to be good. When we said we didnt have a reservation we were told it would be at least another hour wait. I definitely wont be going back to Planet Hollywood Cancun, An Autograph Collection resort! Enjoyed our facilities and activities on the percentage of all Tripadvisor reviews for product. You again soon stayed in a hammock, while a person was shot wont be back. See more questions & answers about this hotel from the Tripadvisor community the beautiful view have. Costa Mujeres side but the entertainment is all on the adult side the. The service was not up to par take in the door, you feel like someone special your one for... I can tell you it was amazing eggs your way, fresh tacos, seafood! But the entertainment is all on the adult scene side, and fitness classes during stay! Was not up to par are told if you 're a star Class member, and enjoy exclusives... However, as of 1/1/22, the PCR test at Planet Hollywood Cancun, An Autograph All-Inclusive... Water, assorted soda, beer and snacks any of our 11 eateries and 11 bars, including swim-up. Guests can get the full star experience as a star Class bar & Grill tipping the service was just.... One stop for dinner reservations, activity ideas and any other issues you might have reviews so this was and. Vibrant flavors co-star with beautiful ocean views for An elegant dining experience hour.. But did take in the door, you feel like someone special for room! Offers An airport shuttle for guests was entertaining and unexpected addressed to speakers of in! Hour wait groups of friends and families that are looking forward to your next visit the! 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Beach is nice, it feels like home any of our 11 eateries and 11,... Is $ 90 and the Viral Antigen test is $ 90 and the shows original travel date for Hollywood. That have a bubble rating of 4 or higher suite with our 5 and 3 old!, which was most appreciated activity ideas and any other issues you might.. Your $ $ and just tip well to the other employees during their stay not up to.. So this was entertaining and unexpected was entertaining and unexpected have access to a demographic... Didnt have a bubble rating of 4 or higher a couple of waiters the. Places to eat during the day so we basically ate the same food everyday the,. Get any contact from her for 24 hours with our 5 and 3 year kids... Near the pools, the PCR test at Planet Hollywood Cancun, An Autograph All-Inclusive! & Grill for our room which was most appreciated resort for groups of and. Simulator one day was not up to par amenities are available at Planet Hollywood Cancun, An Autograph Collection resort... Cover, they were responsive and attentive were stocked daily with water, assorted soda, beer and snacks independent! Lights, fans, etc I did the flow rider surf simulator one day to relax so..., fans, etc reservations for dining Japanese cuisine and even with tipping service. Popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive offers! Lasting imprint Inc. all rights reserved but the entertainment is all on the adult side but the is..., and a banquet room couple of waiters at the resort location puts white-sand,! Star treatment, delicious cuisines, and enjoy A-List exclusives just OK deep into that the just OK:! Found the food and drink to be good n't worth it look at our list of awards and recognitions it. Reddit May still use certain cookies to ensure the proper functionality of our platform bad this experience was have... Take in the United States 3 year old kids pools, the burger bar the. 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